Legal

Terms of service

Last updated 27 July 2026

1. Who we are

photobook.studio prints and binds custom photo books to order. These terms apply when you use this site or place an order.

2. Your photographs stay yours

You keep every right in the images you upload. You grant us a narrow licence to store, process and print them for the sole purpose of producing and delivering your book. That licence covers nothing else — not marketing, not training any model, not sharing with third parties — and it ends when the files are deleted 90 days after delivery.

You confirm you have the right to print what you upload, and that it does not infringe anyone else's copyright or contain unlawful material.

3. Made to order

Every book is manufactured specifically for you after you order, so it cannot be resold or restocked. Once production begins an order cannot be cancelled. See the refund policy for what happens if something is wrong.

4. Prices and payment

Prices are shown before you order and include everything except delivery and any tax, both of which are itemised at checkout. We do not run promotional pricing against inflated list prices. If our prices change, orders already placed are unaffected.

5. Delivery dates

Each order carries a promised delivery date calculated from production and transit times. If we miss it, you are entitled to a free reprint or a full refund at your choice, and we will offer it without being asked. Delays caused by an incorrect address you supplied are excluded.

6. Print quality and the resolution gate

We measure every uploaded image against the trim size you chose and warn you about anything that will print softly. Where a photograph is unprintable we block checkout entirely. If you proceed past a warning we have shown you, the resulting softness is not a defect we will reprint for — although we will usually help anyway.

7. Contributed photos

If you enable a share link, anyone with it can add photographs to your book. You are responsible for what ends up in a book you order, including contributions. Contributors can be prevented from adding more at any time by turning the link off.

8. Your account and your files

You may download a print-ready PDF of any book you have made, free, whether or not you ordered it. If you delete your account, your books and photographs are deleted with it and cannot be recovered.

9. Liability

Our liability for any order is limited to the amount you paid for it, plus a reprint. Nothing in these terms limits liability for death, personal injury, or fraud, or affects your statutory rights as a consumer.

10. Changes

We may update these terms. The version that applies to your order is the one published when you placed it. Material changes will be noted at the top of this page.

Questions about any of this? Contact us.